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The return policy's applicability is determined by the following factors:

This return policy applies to customers who make purchases through our website


We will only accept products for returns if they meet the following conditions:


We only accept return requests within 24 hours, and customers are required to follow the guidelines outlined below:

      1. The product must be returned with its original packaging, sealed, and unopened.
      2. If the product has been used, the original box was opened, or the original seal was removed, we will not be able to process the refund. In such cases, the customer will be required to pick up the product from the store within 7 working days.
      3. Miles Telecom retains the right to refuse any exchange or return if defects are determined to be a result of manufacturing issues. Such cases will be subject to the terms and conditions of the manufacturer's warranty.